Zoom Pro is a leading video communications platform, perfect for both remote learning and on campus instruction with features like live video, audio conferencing, closed captioning, chat, file sharing, and synchronous webinars.ÌýÌý

Teams Meetings combines live meetings, closed captions, chats, phone calls, file sharing, and embedded Office 365 (0365) applications, making it a powerful collaboration tool.Ìý

¾«¶«AV (TU) has both Zoom Pro and Teams Meetings integrated into its Canvas Learning Management System (LMS). This provides all TU students and faculty easy access to these industry standard communication tools directly from within Canvas, significantly enhancing their learning and teaching experience and elevating student success!Ìý

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Key Features

Zoom Pro and Teams Meetings both provide:Ìý

• Online classes and individual meetingsÌý

• Recorded lessons for reviewÌý

• Screen and file sharingÌý

• Support pathsÌý

• Live chatÌý

Zoom Pro: Advantages

• User-friendly, easy, and familiar interface requiring minimal training.Ìý

• Wide-ranging technical integrations with other educational tools.Ìý

Teams Meetings: Advantages

• Industry-standard workspace for various educational activities.Ìý

• Deep integration with Office 365 applications for seamless collaboration, file backups, and search.Ìý

Highly Valued Experience and Skillsets

• Zoom Pro is praised for its simplicity, making it easy for students and faculty to use it with little to no learning curve.ÌýÌý

• Teams Meetings offers more features and integrates tightly with Office 365, while it may take a bit longer to get used to, it too provides a valued skillset to include on a resume!Ìý

Whether it is the ease of communicating with Zoom Pro or the comprehensive, industry standard features of Microsoft’s Teams Meetings, both platforms elevate ¾«¶«AV’s remote and on campus learning experience!Ìý

Both students and faculty need high-performing, reliable access for learning, and personal use---no matter how crowdedÌýthe area is. In order to do this, campus wireless networks need to deploy the necessary infrastructure.

Capable, reliable WiFi is needed inÌýorder to deliver the performance thatÌýusers expectÌýinside areas such as:

• academic classrooms
• administrative buildings
• cafeteria
• dorms
• lecture halls
• student center

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Therefore, a capable WiFi standard is needed toÌýproperlyÌýsupport the growing use of mobile devices throughoutÌýcampus.

DO:

1. Learn how to connect and dis-connect from campus WiFi
2. Learn basic troubleshooting of WiFi issues
3. Register your wireless devices with OIT so you canÌýconnect them to the school network
4. Check email messages for planned power outages

DON'T:Ìý

1. Don't open emails from unknown sources. The firewallÌýdoesn't protect everything.Ìý
2. AÌýlot of SCAM emails endÌýup in your inbox.ÌýEspeciallyÌýtextbook scams, fakeÌýinternship opportunities, or get-rich-quick scams.
3. Don't respond to those emails.ÌýWhenever possible,Ìýconnect your desktopÌýcomputer orÌýlaptop to wiredÌýinternet.ÌýYou'll findÌýit is faster.

IsÌýit safe to use campus WiFi?
Public networks are unsecured, meaning your devicesÌýare vulnerable to a malware attack. This could leave youÌýwith damaged operating systems or open you up to dataÌýtheft. However, if you take the right precautions and useÌýthe right tools, it's easy to stay safe and search theÌýinternet using campus Wi-Fi.

Some benefits ofÌýWiFi:

• Give students a broader range of learning styles
• Creates a real-life environment
• Helps students developÌýteamwork skills
• Makes classwork easily accessible
• Helps students learn faster

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¾«¶«AV Office of Information Technology (OIT)Ìýis embarking on an InformationÌýTechnology infrastructure upgrade this Spring and Summer.ÌýThe project includes upgrading the Campus Technology Infrastructure, which will include replacement of network switches and routers in the Data Center, administrative buildings, and student residential buildings.Ìý

The upgradesÌýare expected to improve the availability of ¾«¶«AVÌýnetworks and computing platforms.Ìý

We willÌýcreate a project status site to keep you updated onÌýtheÌýstatusÌýof our progressÌýand wiil have more details to follow.

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CAMPUS PROJECTS:

Network Infrastructure:
¾«¶«AV is embarking on an IT infrastructure upgrade this Spring/Summer. The project includes upgrading the Campus Technology Infrastructure, which will include replacement of network switches and routers in the Data Center, administrative buildings, and student residential buildings. The upgrades are expected to improve the availability of ¾«¶«AV networks and computing platform. We will create a project site to keep you updated on the status of our progress with more
details to follow.
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Colleague:
The IT department wants to thank all the faculty and staff who were engaged in the thorough testing of the new Colleague cloud platform. With the exception of minor issues this project was a big success! However, the modernization project work is not complete. We will share information on upcoming projects. Remember to remove your old bookmarks and setÌýnew bookmarks for accessing the new Colleague platform.

Blackboard:
Technical and knowledge support for Blackboard is now available 24/7, 365 days through remote Help Desk services, and it is available for students and faculty. Please call 1-844-788-9892 to request assistance. This help desk service is available in two implementations. The first of which is Tier 0, which covers:

• Login issues
• Copy one course to another - instructor.
• Publish/view final grades.
• Access Blackboard on mobile devices
• File sharing
• Assistance with web conferencing toolsÌý

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Links to helpful Resources:

• ÌýusingÌýOutlook’s task list

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